Every plan
Your business and your plan
Set up your business, keep its details up to date, remove it, and change, pause or try a plan.
Who it's for
Everyone with an account. Each subscription covers one business, on the Audit, Growth and Managed plans alike. To add another business, create a separate EchoPilot account for it with its own subscription.
How to use it
- Set up your business. Start with your website address. We read your public pages, look for your Google listing and fill in what we find. You check each value, add any extra details you like, and the first audit starts right after. Your progress is saved as you go.
- Edit your details. On the dashboard, click Edit business next to your website address. The same form opens with your saved details. Click Keep the current details to skip to them, or enter a new website address to read it again. Click Save changes at the end.
- Remove a business. At the bottom of the edit page, open Remove this business and confirm. It leaves the dashboard and no more audits run for it. Its audits and memos are kept. This does not cancel your subscription. That is done under Billing.
- Change or pause your plan. Go to Billing. To move to another plan, click Manage billing, then Update plan. Stripe, our payment provider, works out the price for the days left. To take a break, click the Pause button. To stop, click Cancel at the end of the period.
What you'll see
After setup, your first audit starts and its page opens. After you save an edit, the dashboard says your details were saved. Past audits stay as they were, and the next audit checks the details you saved, including a new website address.
Trials and refunds. Growth and Managed start with a 7-day free trial. We take a card at sign-up, and the first charge comes when the trial ends, unless you cancel before then. During the trial, audits, the memo and drafting all work. Approved content is released after the first paid invoice. There is one trial per business. Audit has no trial. Instead, it has a 7-day money-back guarantee on the first payment: email support@echorank360.com within 7 days. See the terms on the guarantee and the terms on the trial.
What it doesn't do
- One subscription can't hold a second business. The setup page sends you back to the dashboard with the reason.
- Removing a business doesn't delete its history or stop billing.
- After you remove a business, you can't add a new one for 30 days. To move your plan to another website, email support.
- Cancelling doesn't refund the time you have paid for. You keep your plan until the paid time ends.